CCB


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Quick Start Guide

Here is a quick start guide for using CCB with some useful tips and links to key help videos and articles.


Ensure You Receive Church Communication


To make sure you receive all communication from CCB, add all communication from the domain ccbchurch.com to your safe senders list in your email provider. Click here for instructions and help for how to do this for various email providers.

Logging in to CCB

Below are instructions for several of the most common tasks related to logging in to CCB.

    • Login to CCB

      Login using the box above if you know your username and password.

    • Request Access to CCB

      Click Sign Up, fill out your details, and submit to receive access to CCB. If the email you use is already in our system, an activation email should arrive in your inbox soon. If your email is not in our records, within a few business days the office should send you an activation email. Make sure to Ensure You Receive Church Communication so the activation email does not go to your junk mail folder.

      *  Forgot Password (Help Article)

Update Your Settings

There are several settings in CCB that you may want to change or verify covered in the following video. (Help Video)

  1. Change your Password
  2. Change your Communication Preferences (Help Article)

    Make sure to add your mobile number and carrier so group leaders can send important, last minute notifications to the entire group. We also recommend selecting “Send me emails from group participants” which is required for you to receive emails from group leaders.

  3. Change your Privacy Settings


    Share as much information with others as you are comfortable with to help promote community. By default, only your name is visible to other church members, so if you want other people within the church to be able to contact you, please update your settings to reflect that.

Update Your Profile

  1. Profile Picture

    You may already have a profile picture in the system. If you do want to change it, please use a profile picture that allows other people to quickly recognize you. This greatly helps the online community and the functionality of the teams. You can always add links to your facebook page in your profile to express yourself in other ways.

  2. Profile Information (Help Video)

    CCB allows you to update all your contact information for the church, eliminating the need to for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure we have an up to date church directory.

  3. Email


    CCB allows only 1 email for all communication. There is a custom field to add a second email, but it can only be used with an external email program on an individual email. So use the best email to receive serving reminders/requests and all communication from group leaders and church staff for your main email.

Manage your Volunteer Schedule

Each group may use different guidelines for how they are going to use the scheduling system, but here are some of the how to’s for how the system works. Click here for a tutorial video and helpful hints specific to volunteer schedules.

Note: CCB Schedules are in the process of being updated. If your serving schedule does not look like the one in the video above, please click here for a tutorial video for the new system. 

  1. Blocking out Dates

    Make sure to block out dates when you are going to be out of town or have prior commitments that will not allow you to serve for particular dates.

  2. Set your General Availability

    Remember to set the overall number of times you are willing to serve and the number of times for each group.

  3. Accept or Decline your Assignments

    Make sure to quickly accept or decline your assignments. Note that some teams may expect you to find your own replacement and then inform the team leader when you decline.

  4. Viewing your Assignments

    Once you get to your schedule page, you may want to bookmark the page so it is easy to go directly to your schedule (most browsers have a “Bookmarks” menu with commands to bookmark the current page).